Clear answers on booking, prices, arrival times, private games, age requirements, accessibility, hints, cancellations and what to expect during your 60-minute escape room adventure across our four London venues.
01
ASSEMBLE YOUR TEAM
Gather your teammates, pick your venue and room, and book online. Arrive 15 minutes early for check-in and your safety briefing.
02
BEAT THE CLOCK
Locked inside your chosen room, you have one hour to find clues, solve every puzzle and escape. Your Games Master is watching — and merciful.
03
CELEBRATE THE ESCAPE
Escape or not, we'll rescue you. A quick debrief follows, then a complimentary team photo posted later the same day. Total visit: about 1.5 hours.
BOOKING & PRICING
Escape London is one of London’s leading live escape room experiences, with immersive games across Shepherd’s Bush, Whitechapel, Hammersmith and Islington. You and your team go inside a themed room and have 60 minutes to uncover clues, solve puzzles, crack codes and complete your mission before time runs out. Perfect for a day out, birthday, date night, family activity or corporate team-building.
Book online by selecting your preferred location, game and time slot. Looking for a last-minute booking? Give us a quick call and we’ll happily check live availability for you.
Prices start from £28 per player on weekdays and vary by group size, peak or off-peak times, and the venue and game you choose — the exact price is shown before you pay. The best part: the more players you bring, the cheaper the price per person becomes.
Yes — every escape room is a completely private game. You will never be paired with strangers; once you book, the room is reserved exclusively for you and your team.
Yes, as long as your final group size doesn’t exceed the room’s maximum capacity. Additional players can simply pay on arrival.
As a live experience business we can’t offer refunds, but we’ll always do our best to help. Contact us at least 72 hours before your booking and we can usually reschedule or provide a credit note for a future visit. Changes within 72 hours may incur a 50% rescheduling fee due to staffing commitments.
Absolutely — for birthdays, Christmas, date nights, family outings, team events and group celebrations. It’s a unique experience gift that creates memories, laughter and a bit of chaos all at once. Gift vouchers are available online.
Definitely. We regularly host birthday parties, hen dos, stag dos, anniversaries, team-building events and marriage proposals. If you’re planning something special, contact us beforehand and we’ll see how we can make it even more memorable.
Each room offers a different theme, difficulty and style of gameplay — some lean into puzzles and logic, others into immersion, storytelling and teamwork. Not sure which is right for your group? Give us a call and we’ll help you pick.
ON THE DAY
The full experience lasts around 1.5 hours. Arrive 15 minutes before your booking to check in, use the facilities and get settled. Your Games Master gives a short safety briefing and explains the rules, then once the door closes the 60-minute countdown begins. Afterwards your Games Master debriefs the team and takes a complimentary team photo, usually uploaded later the same day.
We strongly recommend arriving 15 minutes early. Escape rooms are live, scheduled experiences, so late arrivals may mean reduced game time to avoid affecting the bookings after yours.
Your Games Master monitors your progress throughout and can provide hints if needed. If your team is completely stuck, don’t panic — a little teamwork, communication and maybe some dramatic pleading to the cameras might earn you some help.
We ask players not to use phones or take photos and videos inside the rooms — partly to preserve the mystery and surprises, and partly because signal inside the rooms is usually pretty terrible anyway.
Anything comfortable that you can move around in easily. We also recommend bringing your best puzzle-solving energy — and maybe a backup outfit, just in case you fail to escape and decide to stay forever.
Nope. Just bring yourself, your teammates and a willingness to survive. We’ll take care of the rest.
Food and snacks aren’t allowed inside the rooms as they can interfere with gameplay and equipment. Soft drinks and water are available to buy at the venue — and post-game food tastes even better after a successful escape.
We strongly recommend saving the drinks for after the game. For safety reasons, players who appear heavily intoxicated may not be allowed to take part.
Bring teamwork, communication and a fighting spirit. Our rooms are designed to challenge your logic, observation and ability to work together under pressure. One hour goes by faster than you think — stay sharp, and good luck.
WHO CAN PLAY
Absolutely. Our rooms are designed for all experience levels and ages. You don’t need physical strength or previous experience — just teamwork, communication and a willingness to solve puzzles.
Our rooms suit players aged 9 and above, though younger players may sometimes join with supervision. Ages 9–11 must have an adult or Games Master inside the room with them. Ages 12–15 must have a responsible adult on the premises throughout. Players 16 and over can play by themselves.
Yes. Our rooms don’t involve heavy physical activity or intense exertion. Your Games Master will make sure you’re comfortable throughout, and every room has an emergency exit option should you need to step out at any time.
We always do our best to accommodate mobility, hearing and other access requirements — seating, adapted puzzles, help with room access. Currently: both Hammersmith rooms are wheelchair accessible. At Islington, 221B Baker Street and The Flying Dutchman are wheelchair accessible, with a ramped entrance and accessible toilet. Whitechapel has no wheelchair accessible rooms but does have an accessible entrance and toilet. Shepherd’s Bush requires basement stairs and is not step-free. Please contact us before booking so we can advise on the best room for your group.
No problem at all. Whether you feel claustrophobic, need a break or just need the loo, every room has an emergency exit option. Let your Games Master know beforehand and they’ll explain everything. (Escaping that way sadly doesn’t count as a win.)
You can, though we usually recommend trying one of our other games for a fresh challenge. That said, if you want to replay a room to introduce friends and family, or impress someone on a date — we won’t stop you.
GETTING THERE
Shepherd’s Bush: Shepherd’s Bush Market or Shepherd’s Bush stations. Whitechapel: Limehouse DLR or Shadwell. Hammersmith: Hammersmith station. Islington: Holloway Road. Please double-check your booking confirmation before travelling so you arrive at the correct venue.
Parking in London can feel like its own escape room challenge. Most of our venues have nearby street parking and pay-and-display bays within walking distance.
